Privacy Policy
When you provide your details to a professional provider of a service, you expect them to prevent the details from being used or made available without your knowledge. Hugabu respects these expectations and attempts to deliver a service that reflects them.
Your Personal Information
We use and may disclose your personal information in order to:
- Provide services to you;
- Research, develop, administer, protect and improve our services and
- Comply with legal compulsion such as a Court order.
Other than with the exceptions above we will not provide any information which you give to us to any other organization or individual without your express permission.
As part of routine administration, we collect system status information such as login times and help desk records. These are not disclosed to others except as required in the above paragraph.
All clients may request access to the personal details collected by us in relation to themselves and the use of the account owned by them. We wish to ensure that such details are always correct and up-to-date, and will amend any inaccuracies or changes to details on request.
Why we use your information
The information that you provide in the sign-up process, and that is generated during your use of the service, is used in a restricted set of circumstances. These include, but are not limited to, the following:
- provision of the Hugabu service
- notification to all or some Hugabu users of news
- use in identifying and resolving problems or errors
- generation of statistics to further improve and develop the service
We typically communicate with members by email or notify purchase status through SMS. In exceptional circumstances, urgent notifications may also be sent out by phone.
Caveats
Hugabu performs with "best intention" - using a publicly connected network such as the Internet means there is no absolute guarantee that the security of your account will not be compromised. However, Hugabu continually strives to provide the best service, and shall make an ongoing and sincere effort to retain and improve the level of security within the system.
Contact Us
We are constantly improving and enhancing our services for clients, and may update this privacy policy from time to time. Any changes to the policy will be advised to our member through email and by updating this page on the web site.
If you have a question regarding our privacy statement, please email us at service@hugabu.com
